<template>
  <div class="merchantSettled-wap">
    <div class="step-div">
      <div class="content">
        <div><p> 简介：在这里，我们将向您介绍卖家评分系统及其生成和使用方式。 </p>
          <p>相关网站：SM-wholesale shop</p>
          <p>相关方：所有卖家</p></div>
        <div><h2 class="title">1、如何进入卖家评分系统？</h2>
          <p> 卖家评分系统鼓励卖家保持高服务标准，为我们的买家创造良好的购物体验。 </p>
          <p>未达到承诺目标将扣分。</p>
          <p> 您可以在【卖家中心&gt;&gt;卖家信用评分】页面查看您的评分。 </p></div>
        <div><h2 class="title">2、评分是如何产生的？</h2>
          <div><p> 仅当满足买方的最低期望时才会收取积分。
            同时，这也会提醒卖家一些问题还需要改进。 </p>
            <p> 卖家评分系统会在每个月的第一天根据卖家上月的违规情况更新评分。
              您可以点击对应的评分维度关键词查看完整的政策。 </p>
            <div
                 class="el-table el-table--fit el-table--border el-table--enable-row-hover el-table--enable-row-transition"
                 style="width: 100%; margin-top: 20px;">
              <div class="hidden-columns">
                <div></div>
                <div></div>
                <div></div>
              </div>
              <div class="el-table__header-wrapper">
                <table cellspacing="0" cellpadding="0" border="0" class="el-table__header" style="width: 850px;">
                  <colgroup>
                    <col name="el-table_1_column_1" width="240">
                    <col name="el-table_1_column_2" width="410">
                    <col name="el-table_1_column_3" width="200">
                  </colgroup>
                  <thead class="">
                  <tr class="">
                    <th colspan="1" rowspan="1" class="el-table_1_column_1     is-leaf el-table__cell">
                      <div class="cell">计分测量</div>
                    </th>
                    <th colspan="1" rowspan="1" class="el-table_1_column_2     is-leaf el-table__cell">
                      <div class="cell">规格</div>
                    </th>
                    <th colspan="1" rowspan="1" class="el-table_1_column_3     is-leaf el-table__cell">
                      <div class="cell">每月扣分</div>
                    </th>
                  </tr>
                  </thead>
                </table>
              </div>
              <div class="el-table__body-wrapper is-scrolling-none">
                <table cellspacing="0" cellpadding="0" border="0" class="el-table__body" style="width: 850px;">
                  <colgroup>
                    <col name="el-table_1_column_1" width="240">
                    <col name="el-table_1_column_2" width="410">
                    <col name="el-table_1_column_3" width="200">
                  </colgroup>
                  <tbody>
                  <tr class="el-table__row">
                    <td rowspan="1" colspan="1" class="el-table_1_column_1   el-table__cell">
                      <div class="cell">不履行率，NFR</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_1_column_2   el-table__cell">
                      <div class="cell">近7天卖家取消或退货的订单数量占订单总数的30%</div>
                    </td>
                    <td rowspan="2" colspan="1" class="el-table_1_column_3   el-table__cell">
                      <div class="cell">最多10分</div>
                    </td>
                  </tr>
                  <tr class="el-table__row">
                    <td rowspan="1" colspan="1" class="el-table_1_column_1   el-table__cell">
                      <div class="cell">迟发率, LSR</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_1_column_2   el-table__cell">
                      <div class="cell">近7天内卖家延迟72小时以上的订单数量占订单总数的20%</div>
                    </td>
                    <td rowspan="2" colspan="1" class="el-table_1_column_3   el-table__cell">
                      <div class="cell"></div>
                    </td>
                  </tr>
                  <tr class="el-table__row">
                    <td rowspan="2" colspan="1" class="el-table_1_column_1   el-table__cell">
                      <div class="cell">客户服务</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_1_column_2   el-table__cell">
                      <div class="cell">粗鲁或辱骂性的聊天或评论</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_1_column_3   el-table__cell">
                      <div class="cell">最多20分</div>
                    </td>
                  </tr>
                  <tr class="el-table__row">
                    <td rowspan="1" colspan="1" class="el-table_1_column_2   el-table__cell">
                      <div class="cell">要求买家本月取消订单超过 5 次</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_1_column_3   el-table__cell">
                      <div class="cell">最多10分</div>
                    </td>
                  </tr>
                  <tr class="el-table__row">
                    <td rowspan="2" colspan="1" class="el-table_1_column_1   el-table__cell">
                      <div class="cell">不守诺言</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_1_column_2   el-table__cell">
                      <div class="cell">买家回复率低80%</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_1_column_3   el-table__cell">
                      <div class="cell">最多10分</div>
                    </td>
                  </tr>
                  <tr class="el-table__row">
                    <td rowspan="1" colspan="1" class="el-table_1_column_2   el-table__cell">
                      <div class="cell">卖方未按承诺向买方提供服务，损害买方权益</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_1_column_3   el-table__cell">
                      <div class="cell">最多10分</div>
                    </td>
                  </tr><!----></tbody>
                </table><!----><!----></div><!----><!----><!----><!---->
              <div class="el-table__column-resize-proxy" style="display: none;"></div>
            </div>
          </div>
          <div><h2 class="title"> 3、 与一定积分相关的惩罚是什么？ </h2>
            <div
                 class="el-table el-table--fit el-table--border el-table--enable-row-hover el-table--enable-row-transition"
                 style="width: 100%; margin-top: 20px;">
              <div class="hidden-columns">
                <div></div>
                <div></div>
                <div></div>
                <div></div>
                <div></div>
                <div></div>
                <div></div>
              </div>
              <div class="el-table__header-wrapper">
                <table cellspacing="0" cellpadding="0" border="0" class="el-table__header" style="width: 1134px;">
                  <colgroup>
                    <col name="el-table_2_column_4" width="180">
                    <col name="el-table_2_column_5" width="159">
                    <col name="el-table_2_column_6" width="159">
                    <col name="el-table_2_column_7" width="159">
                    <col name="el-table_2_column_8" width="159">
                    <col name="el-table_2_column_9" width="159">
                    <col name="el-table_2_column_10" width="159">
                  </colgroup>
                  <thead class="">
                  <tr class="">
                    <th colspan="1" rowspan="1" class="el-table_2_column_4     is-leaf el-table__cell">
                      <div class="cell">总积分</div>
                    </th>
                    <th colspan="1" rowspan="1" class="el-table_2_column_5  is-center   is-leaf el-table__cell">
                      <div class="cell">5</div>
                    </th>
                    <th colspan="1" rowspan="1" class="el-table_2_column_6  is-center   is-leaf el-table__cell">
                      <div class="cell">10</div>
                    </th>
                    <th colspan="1" rowspan="1" class="el-table_2_column_7  is-center   is-leaf el-table__cell">
                      <div class="cell">15</div>
                    </th>
                    <th colspan="1" rowspan="1" class="el-table_2_column_8  is-center   is-leaf el-table__cell">
                      <div class="cell">20</div>
                    </th>
                    <th colspan="1" rowspan="1" class="el-table_2_column_9  is-center   is-leaf el-table__cell">
                      <div class="cell">25</div>
                    </th>
                    <th colspan="1" rowspan="1" class="el-table_2_column_10  is-center   is-leaf el-table__cell">
                      <div class="cell">&gt;25</div>
                    </th>
                  </tr>
                  </thead>
                </table>
              </div>
              <div class="el-table__body-wrapper is-scrolling-none">
                <table cellspacing="0" cellpadding="0" border="0" class="el-table__body" style="width: 1134px;">
                  <colgroup>
                    <col name="el-table_2_column_4" width="180">
                    <col name="el-table_2_column_5" width="159">
                    <col name="el-table_2_column_6" width="159">
                    <col name="el-table_2_column_7" width="159">
                    <col name="el-table_2_column_8" width="159">
                    <col name="el-table_2_column_9" width="159">
                    <col name="el-table_2_column_10" width="159">
                  </colgroup>
                  <tbody>
                  <tr class="el-table__row">
                    <td rowspan="1" colspan="1" class="el-table_2_column_4   el-table__cell">
                      <div class="cell">处罚级别</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_5 is-center  el-table__cell">
                      <div class="cell">1等级</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_6 is-center  el-table__cell">
                      <div class="cell">2等级</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_7 is-center  el-table__cell">
                      <div class="cell">3等级</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_8 is-center  el-table__cell">
                      <div class="cell">4等级</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_9 is-center  el-table__cell">
                      <div class="cell">5等级</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_10 is-center  el-table__cell">
                      <div class="cell">6等级</div>
                    </td>
                  </tr>
                  <tr class="el-table__row">
                    <td rowspan="1" colspan="1" class="el-table_2_column_4   el-table__cell">
                      <div class="cell">禁止营销活动（28 天）</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_5 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_6 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_7 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_8 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_9 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_10 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                  </tr>
                  <tr class="el-table__row">
                    <td rowspan="1" colspan="1" class="el-table_2_column_4   el-table__cell">
                      <div class="cell">删除免运费或运费回扣（28 天）</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_5 is-center  el-table__cell">
                      <div class="cell"></div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_6 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_7 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_8 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_9 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_10 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                  </tr>
                  <tr class="el-table__row">
                    <td rowspan="1" colspan="1" class="el-table_2_column_4   el-table__cell">
                      <div class="cell">Deboost 上市（28 天）</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_5 is-center  el-table__cell">
                      <div class="cell"></div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_6 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_7 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_8 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_9 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_10 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                  </tr>
                  <tr class="el-table__row">
                    <td rowspan="1" colspan="1" class="el-table_2_column_4   el-table__cell">
                      <div class="cell">限制卖方贷款（28 天）</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_5 is-center  el-table__cell">
                      <div class="cell"></div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_6 is-center  el-table__cell">
                      <div class="cell"></div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_7 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_8 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_9 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_10 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                  </tr>
                  <tr class="el-table__row">
                    <td rowspan="1" colspan="1" class="el-table_2_column_4   el-table__cell">
                      <div class="cell">阻止列表创建和编辑（28 天）</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_5 is-center  el-table__cell">
                      <div class="cell"></div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_6 is-center  el-table__cell">
                      <div class="cell"></div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_7 is-center  el-table__cell">
                      <div class="cell"></div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_8 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_9 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_10 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                  </tr>
                  <tr class="el-table__row">
                    <td rowspan="1" colspan="1" class="el-table_2_column_4   el-table__cell">
                      <div class="cell">冻结账户（28天）</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_5 is-center  el-table__cell">
                      <div class="cell"></div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_6 is-center  el-table__cell">
                      <div class="cell"></div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_7 is-center  el-table__cell">
                      <div class="cell"></div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_8 is-center  el-table__cell">
                      <div class="cell"></div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_9 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                    <td rowspan="1" colspan="1" class="el-table_2_column_10 is-center  el-table__cell">
                      <div class="cell">●</div>
                    </td>
                  </tr><!----></tbody>
                </table><!----><!----></div><!----><!----><!----><!---->
              <div class="el-table__column-resize-proxy" style="display: none;"></div>
            </div>
          </div>
          <div><h2 class="title">4、客户服务规则及实施细则</h2>
            <p>什么是粗鲁或辱骂性的聊天或评论？</p>
            <p>
              恶意骚扰是指会员对他人进行侮辱、诅咒、威胁、评论等言语攻击或采取不正当手段骚扰他人，损害他人合法权益的行为。 </p>
            <p>如何处理粗鲁或辱骂性的聊天或评论？</p>
            <p>对业务权限的一般和严重违规、管理和控制进行扣分。</p>
            <p>
              适用情形：恶意骚扰是指会员对他人进行辱骂、诅咒、威胁等言语攻击，或者以恶劣手段骚扰他人，损害他人合法权益的行为。 </p>
          </div>
          <div><h2 class="title">5、违约适用的措施</h2>
            <p>什么是违约？</p>
            <p> 违约是指卖家未向买家提供服务，侵犯买家权益，未按承诺向SM-wholesale shop履行义务。
              卖方必须继续履行法定或约定的更换、退货和退款。 </p>
            <p>适用措施：扣分</p>
            <p>具体措施：</p>
            <p>
              1、如卖家在特定情况下对已付款订单或相应商品或服务还有其他需要履行的承诺，每项一般违规扣5分。 </p>
            <p>2、卖家违反以下承诺之一，每严重一次扣10分：</p>
            <p> 1）SM-wholesale shop判断卖家应承担退款等售后保障责任，卖家拒不承担； </p>
            <p> 2）SM-wholesale
              shop判断卖家确实应承担7天无理由退换货的售后保障责任，但卖家拒不承担； </p>
            <p> 3) 未经买卖双方协商，拒绝或延迟向买家发送承诺的试用商品； </p>
            <p>4) 卖家在支付订单后72小时内未处理订单；</p>
            <p>参加SM-wholesale shop官方活动的卖家，未能完成活动要求（发货时间除外），违反SM-wholesale
              shop官方发布的其他管理内容（包括但不限于规则、规范、类目管理规范、 行业标准）。
              规定说明符合具体情况的，从其规定。</p></div>
          <div><h2 class="title">6、处罚会持续多久？</h2>
            <p> 处罚将在 28 天后结束。
              只要采取相应措施，改善现有店铺业绩并保持达标，被制裁的卖家将重新获得一定的卖家权利。 </p></div>
          <div><h2 class="title">7、违规处理</h2>
            <p> 1、如果情况一般：消费者发起投诉，SM-wholesale shop判断投诉有理。 一般违规每次扣5分。 完成
              5 个订单可恢复 5 点。 </p>
            <p> 2、情节严重的：消费者投诉，SM-wholesale shop判断投诉有理，情节严重的每项扣20分。 完成 20
              个订单可恢复 20 点。 </p>
            <p>3、情节严重的：冻结账号，28日内关闭店铺。</p>
            <p><span>例1：卖家A在第3周获得3分，将在第7周重新获得权利</span></p><img
               
                src=""
                alt="">
            <p><span
               >例2：卖家B在第3周获得3分，第5周获得3分。 这些积分会累积起来定义等级，第9周会夺回权利</span>
            </p><img
                     src=""
                     alt="">
            <p><span
               >例3：卖家C新季度开始前一周获得3分，季度开始后获得3分，新获得的积分将重新定义等级</span>
            </p><img src="@/assets/images/policy-process-img.png" alt=""></div>
          <div><h2 class="title">8、如何进行评分申诉？</h2>
            <p> 单击求助热线链接进行申诉。
              如果您申诉成功，我们将取消您的扣分并恢复您相应的卖家权利。 </p></div>
        </div>
      </div>
    </div>
  </div>
</template>
<style scoped>
@import "@/assets/css/merchantSettled.css";
</style>
<!--<style scoped>-->
<!--.merchantSettled-wap {-->
<!--  background: #fff;-->
<!--  display: flex;-->
<!--  justify-content: center;-->
<!--  align-items: center;-->
<!--  width: 75rem;-->
<!--  margin: 0 auto 1.25rem-->
<!--}-->

<!--.merchantSettled-wap .step-div {-->
<!--  width: 74.8125rem;-->
<!--  background: #fff;-->
<!--  border-radius: .25rem;-->
<!--  margin-top: -5.375rem-->
<!--}-->

<!--.merchantSettled-wap .step-div .content {-->
<!--  padding: 1.25rem 1.875rem;-->
<!--  border: 1px solid #eee-->
<!--}-->

<!--.merchantSettled-wap .step-div .content h2 {-->
<!--  margin-top: .875rem-->
<!--}-->

<!--.merchantSettled-wap .step-div .content .title {-->
<!--  font-size: 1.5rem;-->
<!--  color: #0f1111;-->
<!--  font-weight: 500;-->
<!--  margin-bottom: .875rem-->
<!--}-->

<!--.merchantSettled-wap .step-div .content .ask {-->
<!--  color: #1e90ff-->
<!--}-->

<!--.merchantSettled-wap .step-div .content p,.merchantSettled-wap .step-div .content ul li {-->
<!--  font-family: PingFang HK;-->
<!--  font-style: normal;-->
<!--  font-size: .875rem;-->
<!--  line-height: 1.25rem;-->
<!--  color: #333;-->
<!--  padding: .375rem 0;-->
<!--  list-style-type: disc-->
<!--}-->

<!--.merchantSettled-wap .step-div img {-->
<!--  max-width: 100%-->
<!--}-->

<!--.merchantSettled-wap .step-div .bottom {-->
<!--  height: 8.75rem;-->
<!--  font-size: .875rem;-->
<!--  display: flex;-->
<!--  flex-direction: column;-->
<!--  justify-content: space-around;-->
<!--  align-items: center;-->
<!--  margin: 1.25rem 0-->
<!--}-->

<!--.merchantSettled-wap .step-div .bottom .button {-->
<!--  width: 29.6875rem-->
<!--}-->

<!--@media screen and (max-width: 500px) {-->
<!--  .merchantSettled {-->
<!--    width:100%;-->
<!--    overflow: hidden-->
<!--  }-->

<!--  .merchantSettled .merchantSettled-wap {-->
<!--    background: #fff;-->
<!--    display: flex;-->
<!--    justify-content: center;-->
<!--    align-items: center;-->
<!--    width: 100%!important;-->
<!--    position: relative-->
<!--  }-->

<!--  .merchantSettled .merchantSettled-wap .step-div {-->
<!--    width: 100%;-->
<!--    background: #fff;-->
<!--    border-radius: .25rem;-->
<!--    margin-top: -5.375rem-->
<!--  }-->

<!--  .merchantSettled .merchantSettled-wap .step-div .content {-->
<!--    padding: 1.25rem 1.875rem;-->
<!--    border: 1px solid #eee-->
<!--  }-->

<!--  .merchantSettled .merchantSettled-wap .step-div .content .title p {-->
<!--    font-family: PingFang HK;-->
<!--    font-style: normal;-->
<!--    font-size: .875rem;-->
<!--    line-height: 1.25rem;-->
<!--    color: #333;-->
<!--    padding: .375rem 0-->
<!--  }-->

<!--  .merchantSettled .merchantSettled-wap .step-div .bottom {-->
<!--    height: 6.25rem;-->
<!--    font-size: .75rem;-->
<!--    display: flex;-->
<!--    flex-direction: column;-->
<!--    justify-content: space-around;-->
<!--    align-items: center;-->
<!--    margin: 1.25rem 0-->
<!--  }-->

<!--  .merchantSettled .merchantSettled-wap .step-div .bottom .button {-->
<!--    width: 80%-->
<!--  }-->
<!--}-->

<!--</style>-->